Privacy Policy

Introduction

At FLYCATIONS LTD, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our services, visit our website, or interact with us. We comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws.

What Personal Data We Collect

We may collect and process the following data about you:

• Identity Data: Name, title, date of birth, and gender.
• Contact Data: Email address, telephone numbers, and billing/delivery address.
• Booking Details: Passport information, travel preferences, dietary requirements, and special assistance needs.
• Financial Data: Payment card details (processed securely by our payment providers).
• Technical Data: IP address, browser type, and usage data from our website.

How We Use Your Data

We use your personal data for the following purposes:

• To fulfill your travel bookings and provide the requested services.
• To communicate with you regarding your booking, including sending confirmations and updates.
• To process payments and prevent fraudulent transactions.
• To send you marketing communications (only if you have opted in).
• To comply with our legal and regulatory obligations.

Data Sharing with Suppliers and Third Parties

To fulfill your travel arrangements, we must share your personal data with relevant suppliers such as airlines, hotels, transport companies, and local tour operators. We may also share your data with third-party service providers who assist us in operating our business (e.g., payment processors, IT support). We ensure all third parties respect the security of your personal data and treat it in accordance with the law.

Your Rights

Under data protection laws, you have rights including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of incomplete or inaccurate data.
• Deletion: Request erasure of your personal data where there is no good reason for us continuing to process it.
• Opt-out: Withdraw consent for marketing communications at any time.

Cookies and Tracking

Our website uses cookies to distinguish you from other users, providing a better experience and allowing us to improve our site. You can set your browser to refuse all or some browser cookies, but this may affect the functionality of our website.

Data Retention Periods

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, booking data is kept for 7 years for tax and legal purposes.

Contact for Data Requests

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: